Privacy Policy
Welcome to Savile & Thread Bespoke Tailoring. We are committed to protecting your privacy and handling your personal information with the utmost care and transparency. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us.
1. Information We Collect
To provide our bespoke tailoring services, we may collect various types of information from you, including:
- Personal Identification Information: This includes your name, address, email address, and phone number. We collect this when you make an inquiry, place an order, or subscribe to our newsletter.
- Measurement Data: Detailed body measurements are essential for creating your custom garments. This data is collected during your consultation with our tailors.
- Order and Payment Information: Details about your purchased items, payment methods, and billing address. We process this information securely to fulfill your orders.
- Communication Records: Any correspondence you have with us, whether via email, phone, or through our website, may be recorded to ensure quality service and for future reference.
- Website Usage Data: Like most websites, we may collect non-personal information about how you interact with our site. This can include IP addresses, browser types, and pages visited, which helps us improve user experience.
2. How We Use Your Information
The information we collect serves several key purposes:
- To Provide and Personalize Services: Your measurements and preferences are used to craft your bespoke garments precisely to your specifications.
- To Process Transactions: We use your order and payment details to manage your purchases and ensure timely delivery.
- To Communicate with You: We may contact you regarding your order status, appointment confirmations, new service offerings, or promotional materials, if you have opted in.
- To Improve Our Services: Anonymous website usage data helps us understand customer behaviour and enhance our website's functionality and design.
- To Meet Legal Obligations: We may use your information to comply with applicable laws and regulations.
3. Data Security and Storage
Savile & Thread Bespoke Tailoring employs robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your data is stored on secure, password-protected servers, and access is restricted to authorized personnel only. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit a website. They help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.
For more detailed information on our use of cookies, please refer to our Cookies Policy.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to any third parties for marketing purposes. We may share your information only in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us with certain operations, such as payment processing or shipping. These providers are bound by confidentiality agreements and are only permitted to use your information to perform services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. You may also object to or request the restriction of our processing of your personal data. To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
Savile & Thread Bespoke Tailoring
Email: [email protected]
Phone: +44 24 9790 3417
Address: 18 Savile Row, Mayfair, London, W1S 3PP, United Kingdom